How it works
- Pick a practiceEach one matches a video on our channel.
- Tap the pretend phoneStuck? Tap "Show me where" or "Do it for me".
- Do it again on your ownWhen you're ready, try it without help.
What we will never ask you for
Not here, not by email, not ever.
- Your passwords. Not for your phone, your email or your bank.
- Codes sent to you. The numbers that come by text or email.
- Money or gift cards. No payments by phone, text, gift card or crypto.
- Control of your phone. We never ask to see or take over your screen.
We never call or text you. If someone says they're from Walk Me Through It and asks for any of this, it's a scam: hang up or delete the message.
Where each practice comes from
We don't make up the rules. Each practice follows official advice, and tells you why each step matters.
- Spot a fake delivery text: the FTC's guide to spam texts.
- Spot a fake bank call: the FTC's guide to phone scams.
- Make the text bigger: Apple's iPhone User Guide.
- Cancel a subscription: Apple's steps to cancel a subscription.
Reviewed October 2026. We're not part of Apple or the FTC, and they don't review our practices. If their advice changes, we update the practice.
Coming soon: the Practice Library
More practices on a pretend phone, for your mom, your dad, or you. Tell us what you'd want in it.
They look like the real thing so you can learn safely, but nothing here sends messages, calls anyone or touches your money.